Privacy Policy for Praarthana: Hindu Prayers

The Service is operated by FPS-77, the developer named on the Google Play Store listing for Praarthana: Hindu Prayers. For any privacy question, request, or complaint, contact support@stockportfolio.pro. We are the data controller for the personal data we process about you.

• Provide and personalize the Service — show prayers, mantras, chapters, and bookings tailored to your locale, language, and preferences. (Legal basis: contract performance.)
• Account management — create your account, authenticate sign-ins, manage your subscription, respond to support requests. (Legal basis: contract.)
• Send notifications — push reminders for prayer routines, panchang updates, booking confirmations, and important account or service messages. (Legal basis: consent for non-essential reminders; contract for booking and account messages.)
• Process payments — manage subscription billing via Stripe. (Legal basis: contract.)
• Security and fraud prevention — detect abuse, prevent unauthorized access, investigate violations of our terms. (Legal basis: legitimate interest.)
• Comply with law — respond to lawful requests from courts, regulators, or law enforcement; meet tax, accounting, and consumer-protection obligations. (Legal basis: legal obligation.)
• Improve the Service — analyse aggregated, de-identified usage patterns to fix bugs and prioritise features. We do not profile individual users for behavioural advertising. (Legal basis: legitimate interest.)

• Account data is retained for as long as your account is active.
• Booking records are retained for up to 24 months after the booking date, to support customer service, refunds, and dispute resolution.
• Payment records are retained for as long as required by tax, accounting, and consumer-protection law in the applicable jurisdiction (typically 6–10 years), then deleted or anonymised.
• Push tokens are deleted within 30 days of you disabling notifications or signing out.
• Server logs and security data are retained for up to 90 days, except where a longer retention is required to investigate a security incident.
• Deleted accounts — when you delete your account, we delete your account and devotional activity from our active systems within 30 days, and from encrypted backups within 90 days. Anonymised, aggregated statistics may be retained for analytics. Payment records required for legal compliance are retained as described above.

How to delete your account. In the mobile app: Profile → Account → Delete account. From the web: sign in at praarthana.com and use the same path, or email support@stockportfolio.pro from the address on your account. Deletion is irreversible. You may also submit a deletion request without using the app by emailing support@stockportfolio.pro; we verify your identity using the email tied to the account, then complete deletion within 30 days.

Depending on where you live, you have some or all of the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — ask us to delete your data (sometimes called the "right to be forgotten").
• Restriction — ask us to limit how we process your data.
• Portability — receive your data in a structured, machine-readable format and transmit it to another controller.
• Objection — object to processing based on legitimate interest.
• Withdraw consent — for any processing based on consent, you can withdraw it at any time.
• Opt out of "sale" or "sharing" — under the CCPA / CPRA. (We do neither, but the right is preserved.)
• Lodge a complaint — with a supervisory authority (in the EU/UK) or your state attorney general (in the US).

To exercise any of these rights, email support@stockportfolio.pro. We will respond within 30 days (or 45 days under the CCPA, with a notification if we need an extension). There is no charge for reasonable requests.

• All traffic between your device and our servers uses HTTPS / TLS encryption.
• Web sessions are kept in secure, HttpOnly, SameSite=Lax cookies that JavaScript cannot read.
• Passwords are hashed with a modern algorithm (bcrypt) before storage; we never store cleartext passwords.
• Payment processing is handled directly by Stripe; full card numbers never reach our servers.
• Data is stored encrypted at rest on managed cloud infrastructure (MongoDB Atlas with AES-256 encryption).
• Production secrets are stored outside of source control and rotated periodically.
• Access to the production database is limited to authorized maintainers and is logged.
• We have a documented process to notify affected users within 72 hours of becoming aware of a personal-data breach that is likely to affect their rights, in line with GDPR Article 33.

No system is perfectly secure. If you believe your account has been compromised, contact support@stockportfolio.pro immediately.

The Service is intended for users aged 13 and above. We do not knowingly collect personal data from children under 13 (or under 16 where local law sets a higher age of digital consent). If you are a parent or guardian and believe your child has provided personal data without your consent, contact support@stockportfolio.pro and we will delete the data promptly. The Service is not directed at children and we do not target advertising at any user.

We operate from India and serve a global audience. Your data may be processed in India, the United States (where Google, Stripe, and MongoDB Atlas operate datacentres), the European Union, or other locations where our sub-processors operate. Where data leaves your jurisdiction, we rely on appropriate safeguards — such as Standard Contractual Clauses (for transfers out of the EEA/UK), India's Digital Personal Data Protection Act 2023 transfer rules, or equivalent contractual protections — to ensure your data continues to be protected to the standard required by your local law.

We only send marketing emails or push notifications if you have explicitly opted in. You can opt out of marketing emails at any time using the unsubscribe link in the message; you can opt out of push notifications in your device settings or in the app's notification preferences. Transactional and security messages (booking confirmations, account alerts, password resets) are not marketing and will continue while your account is active.

We will update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. For material changes that affect how we collect, use, or share your personal data, we will notify you in the app and/or by email at least 14 days before the change takes effect. Continued use of the Service after a change indicates your acceptance of the updated policy.

For privacy questions, requests, or complaints, contact:

FPS-77
Privacy inquiries: support@stockportfolio.pro
App listing: Praarthana: Hindu Prayers on Google Play
Web: www.praarthana.com

If you are located in the EU/UK, you have the right to lodge a complaint with your local data-protection authority. If you are located in California, you have the right to contact the California Attorney General. We invite you to come to us first so we can try to resolve the issue.